Privacy Policy
This Privacy Policy describes how Astralab Studios, Inc. collects, uses, stores, and discloses information when you use our websites, mobile applications, APIs, and related services.
1. Information we collect
- Account and contact details you provide to us.
- Usage data, diagnostics, device information, and application logs.
- Content and metadata needed to provide the requested product features.
- Financial data only when you explicitly connect a financial account through an integration such as Plaid.
2. How we use information
- Operate, maintain, and improve our products and infrastructure.
- Provide customer support and respond to legal or security inquiries.
- Detect abuse, fraud, security incidents, and service misuse.
- Comply with applicable law and enforce our agreements.
3. Financial data and Plaid
When a product uses Plaid, Astralab Studios receives account and transaction data that you authorize through Plaid Link. We use that data solely to provide the financial features you requested. We do not sell your financial data.
Plaid’s own handling of data is governed by Plaid’s policies and disclosures.
4. Sharing
We may share data with service providers that help us operate our products, including hosting, analytics, error monitoring, email, payment, and financial-integration providers. We may also disclose data when required by law or to protect the rights, safety, and security of users, Astralab Studios, or the public.
5. Retention
We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security records. If you disconnect a financial integration, we may retain limited records required for fraud prevention, compliance, backups, and audit purposes.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, use, alteration, or disclosure. No system can guarantee absolute security.
7. Your choices
- You may contact us to request support, access, correction, or deletion where applicable.
- You may disconnect linked financial accounts through the product interface when supported.
- You may stop using the services at any time.
8. Children
Our products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. International transfers
Information may be processed in the United States and other jurisdictions where our service providers operate.
10. Changes
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date on this page.
11. Contact
Astralab Studios, Inc.
1606 Headway Circle STE 9134
Austin, TX 78754
United States
Email: support@astralabstudios.com