Support

Customer and technical support for Astralab Studios products

Support contact

Email all product, privacy, billing, and account issues to support@astralabstudios.com.

Response target

We aim to respond to support requests within 2 business days.

What to include

• Your name and contact email
• The product name
• A description of the issue
• Relevant screenshots or steps to reproduce when applicable

Security and legal inquiries

For security-sensitive or legal matters, use the same inbox and include a clear subject line describing the issue.